Measuring Your Window Cleaning Contractor’s Performance: KPIs and Reporting for Property Managers
The Short Answer To measure a window cleaning contractor’s performance, track five core KPIs: visit completion rate (target 95%+), missed area rate (below 5%), response time to issues (within 24 hours), complaint volume (trending down month on month), and whether accreditations and compliance documentation remain current. Review these monthly and hold a formal quarterly meeting […]









