Case Study

John Lewis & Waitrose

About the Project

John Lewis & Waitrose are two of the UK’s most recognised and trusted retail brands, with stores across London and the South East of England. For brands built on quality and customer experience, the appearance of every store, from the glazed frontages to exterior signage, is a direct reflection of the standards they set inside.

All Clean London carries out window cleaning and signage cleaning across multiple John Lewis and Waitrose sites throughout London and the South East, providing a consistent, reliable service across a multi-site retail portfolio.

The Challenge

Managing a window cleaning contract across multiple retail sites at once requires precise coordination. Each store operates to its own trading hours and footfall patterns, meaning all cleaning work must be scheduled to avoid disruption to customers and staff. Retail environments also demand a higher visible standard, dirty windows or marked signage on a busy high street directly impacts how customers perceive the brand before they’ve even stepped inside.

The Solution

All Clean London deploys water-fed pole systems across the John Lewis and Waitrose estate, providing an efficient, streak-free clean across ground and mid-level glazing. Where required, cherry picker access is used to reach higher sections of the facade and exterior signage, ensuring the full frontage of each store is cleaned to a consistent standard.

Signage cleaning is carried out alongside window cleaning as part of the same visit, maintaining the brand presentation of both retailers across every site. All work is scheduled to minimise disruption to trading operations.

The Result

All Clean London maintains window and signage cleaning across John Lewis and Waitrose stores throughout London and the South East, ensuring both brands present consistently and professionally across their entire retail estate.